Billing Terms & Conditions

Welcome to ITSAY! By making a purchase on our website (https://www.itsay.co.uk/), you agree to comply with our Billing Terms & Conditions. Please read this document carefully to understand our policies regarding payments, transactions, and refunds.

2. Accepted Payment Methods

We accept the following secure payment methods:

a) Credit & Debit Cards

• Visa

• Mastercard

• Maestro

• American Express

• Discover Network

• UnionPay

Payments are processed through Stripe Direct Payment, ensuring a secure and seamless transaction experience.

3. Order Processing & Payment Authorization

• Orders will be processed once full payment is received.

• ITSAY reserves the right to verify payment details before processing an order.

• In case of failed transactions, customers must retry using an alternative payment method.

4. Pricing & Currency

• All prices on our website are listed in GBP (£).

• Prices may change at any time without prior notice.

• Any applicable taxes, fees, or shipping costs will be displayed at checkout.

5. Payment Security

We use Stripe Direct Payment to ensure all transactions are secure and compliant with industry standards. ITSAY does not store your credit card or payment details.

6. Refund & Cancellation Policy

• Refunds are subject to our Return & Refund Policy.

• If a payment error occurs, please contact our support team immediately.

• Orders cannot be canceled once shipped.

7. Chargebacks & Disputes

• If you believe an unauthorized transaction has occurred, contact us before initiating a chargeback.

• Fraudulent chargebacks will be investigated, and legal action may be taken if necessary.